Overview
Summary
Mental Health First Responders Program
This program couples with Mental Health First Aid and is in partnership with the Mental Health Foundation of Australia to bring meaningful change to workplaces through practical solutions and measurable results.
Mental Health First Responder Program Summary
Gain the knowledge, skills and tools to effectively establish and promote mental and emotional wellbeing in your workplace, school, community organisation and family. This program also provides training to provide targeted and trusted support to those in crisis.
Duration – 3x 3 hours (Total 9hrs). The price is all-inclusive.
If you’re ready to invest in the cutting-edge tools and knowledge to enhance the mental and emotional wellbeing of any organisation and team, then you have come to the right place!
The Mental Health First Responder Program is designed to equip learners with the knowledge, skills and tools to effectively create psychological safety, embed authentic relating skills and support cultures of resilience in teams and organizations.
These workshops provide insights into the following topics:
- The current state of Mental Health in Australian Workplaces
- Assessing Psychological Safety in Groups
- Transforming Psychological Harm through Empathy
- Universal Human Needs
- The Relationship Between Feelings and Needs
- Measuring the Emotional States in Individuals and Groups
- Strain vs Distress & Discerning Appropriate Support
- Assisting Others to Move Through Emotional Difficulty
- Pillars of Wellbeing
- Risk + Crisis Assessment
- De-Escalation & Emergency Empathy
- Referring to other Supports
- Compassion Fatigue + Self-Care
After successfully completing this program you will be able to:
- Establish mental health & psychological safety frameworks in workplaces
- Guide and consult on creating psychological safety and mental & emotional wellbeing
- Guide and coach people through emotional difficulty
- Guide individuals and teams on using effective communication skills
- Identify individuals in crisis and provide effective trusted support
- Implement trauma-informed processes for providing support to others
- Assess current levels of psychological safety + wellbeing
- Lead cultures of compassion and mental & emotional wellbeing
The program includes:
- 1 deck of 120-Character Cards
- 1 Mental Health First Responder digital handbook
- 1 one-on-one Coaching Session to integrate the listening & reflective skillset
- 1 Team Emotional Pulse credit
- Opportunity to complete online Mental Health First Responder Certification (2 attempts)
- Access to all digital content to run your own Mental Health & Wellbeing workshops backed by ShareTree team upon successful completion of online assessment
How is this different from Mental Health First Aid (MHFA) Training?
Great question! We’re very supportive of the skills and awareness that MHFA brings and see it as a valuable contribution to a mentally healthy (and mental-health competent) culture. Using the best practice Mental Health framework of Promotion, Prevention, Early Intervention and Treatment, our short explanation is that MHFA training excels at Early Intervention and referral for Treatment, whereas MHFR training excels at the Promotion and Prevention end of things.
We’ve put together this table to tease out some of the differences.
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Mental Health First Responder
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Mental Health First Aid
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Approach
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Universal way of Mental Health Promotion and Prevention based on sources of mental and emotional strain
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Particular methods of Mental Health Early Intervention based on observable Mental Health Challenges
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Process
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LIFT + ACT – focusses on Promotion + Prevention
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ALGEE – focuses on Early Intervention
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Skills Imparted
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Identifies distress and provides immediate emotional support; identifies mental issues/support referrals if needed.
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Identifies Mental Health Issues and Refers to Qualified Support
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Duration
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1.5 Day (9hrs)
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2 day (12hrs)
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Content overview
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Interpersonal harm, psychological safety listening & crisis intervention skills and implementing mental health frameworks in organisations are covered in detail
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Mental health problems and crisis situations are covered in detail
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Content Detail
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Interpersonal Harm Covered
- Violence
- Condemnation
- Gossip
- Bullying
Skills Covered
- Emotional Intelligence
- Empathic listening
- Identifying Needs
- Resilience
- Crisis Identification
- Crisis Response
- De-escalating strong emotion
- Best-practice mental health frameworks
- Implementing best practices in your organisation
- Using Technology to Monitor Organisational Wellbeing
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Mental health problems covered
• Depression
• Anxiety problems
• Psychosis
• Substance use problems
Mental health crises covered:
• Suicidal thoughts and behaviours
• Non-suicidal self-injury
• Panic attacks
• Traumatic events
• Severe psychotic states
• Severe effects from alcohol or other drug use
• Aggressive behaviours.
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Evidence Indicates
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Good for supporting those in emotional distress and improving organisational management of mental health in the workplace.
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Good for raising awareness and reducing stigma.
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Lay Explanation
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How to respond skillfully and supportively when someone is ‘not ok’ and may or may not be in crisis.
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How to recognise the signs of a mental health crisis and skillfully refer to a professional.
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What do people have to say about this workshop?
“I can confidently say that ShareTree is at the cutting edge of the sciences of education, psychology and whole organisation change. They are innovative, dedicated, and determined in their practical idealism to benefit humanity.”
– Dr Derek Patton, PhD Character Psychologist of University of Melbourne
This workshop is designed to empower Leaders, Consultants, Coaches & Executives in the following fields:
- People and Culture
- Organisational Performance
- Human Resource Management
- Continuous Improvement
- Change Management
- Health & Well-being
- Social Workers
- Education
- Sports Clubs
- Volunteering
Do you have more questions? We are here for you.
Contact Us
Downloads
Here are program related brochures and other information for your quick download and printouts
Learning outcomes
After successfully completing this program you will be capable to:
Assessment Options
✓ Learning and Statement of Knowledge (Mental Health First Responders)
✓ Certification for Skills and Knowledge (Mental Health First Responders)
How it works
The module is an add-on to the blended learning & contains a range of learning options such as video, interactive, case studies and downloadable resources, templates and tools for application of knowledge. We recommend you progress your learning through all these resources in this order. The Learning & Statement of Knowledge assessment option requires you to:
- study the course content using the video, interactive and case studies
- complete an examination of 40 questions and achieve 75% or higher
Once you have passed the examination satisfactorily, you will receive a downloadable Statement of Knowledge as a recognition of your understanding. The Certification for Skills and Knowledge assessment option requires you to:
- pass the Learning & Statement of Knowledge assessment option
- implement a project relevant to this module
- demonstrate your skills for all project assessment criteria
This option provides you with 1 hour of coaching and assessment support from a certified module topic expert. Once you have passed the project assessment satisfactorily, you will receive a downloadable internationally recognised Certification for Skills and Knowledge as a recognition of your practical application.
Certified Culture & Character Practitioners and Experts are listed on the ShareTree global directory of Culture Advisors.
Pre-requisites
The Statement of Knowledge assessment option is a pre-requisite of the Certification for Skills and Knowledge assessment option.